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Concept project
Service Operations System
Field operations
A concept platform for scheduling field teams, assigning work, tracking job progress, and recording completion reports.
Concept interface created by Quorelix Solutions to demonstrate product design and system thinking. This is not commissioned client work.
Purpose
The problem this concept explores.
Explore a shared operational workspace that connects office dispatchers with technicians in the field and keeps each work order clear from assignment to completion.
Demonstrated workflows
- Daily dispatch scheduling
- Technician availability
- Work-order details and priority
- On-site checklists
- Arrival and completion status
Product decisions
- Organize the day around time slots
- Keep work-order context beside the schedule
- Design the tablet view for field conditions
- Use status color sparingly and consistently
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